Marketing Strategy

We are developing your unique research-based marketing strategy with precise target customer profiling and effective combinations of channel/strategy and tactic to develop your business in the most effective way. Our marketing strategy is never a ‘guess what’ to waste your budget, it’s a valuable strategic plan to boost your business development. The process starts onContinue reading “Marketing Strategy”

Market Research

We have a group of professionals from 4 continents to conduct market, industry and competition research for your business needs. Market/industry/competition research is the only complete source of information for effective marketing/pricing/business strategy and business model development. We base all marketing strategies and feasibility studies on detailed market/industry and competition research. Both options – primaryContinue reading “Market Research”

Determining Areas Inside Your Business Where You Need Immediate Change

As from the baby different person can grow up (by the behaviour) – depending on how child has been fostered, what surrounding is, education, relationships and personality type, – same for the business – it can grow differently depending on the activities and problem solving techniques. From the idea something big can be grown ,Continue reading “Determining Areas Inside Your Business Where You Need Immediate Change”

2016Summary & 2017Strategy

This post is aimed to summarize tendencies we’ve got through the StartUp community, SME community related to business consulting, sales processes and strategic development. As well as I’ll summarize the list of ‘know-how’ and ‘never-do-this’ points, thus if you’re entrepreneur, SME or StartUp and you really want to succeed, follow this list and you’ll getContinue reading “2016Summary & 2017Strategy”

Online Support Rules: What Should you Teach Your Operators to Make it Outstanding

There’re general rules of successful customer care service and support team setup and management. The rules we don’t really have to discuss, but that still missed by many businesses. We can see reports of incorrect customer care service in different businesses too often: HoReCa, retail,  e-commerce and product/service delivered online… In every type of business,Continue reading “Online Support Rules: What Should you Teach Your Operators to Make it Outstanding”

‘Innocent Operator’ Why your customer care service can ruin your business?

Client-oriented, friendly, user-friendly, what other good words can be used to describe successful customer care service operation? Many and it’s pleasure when you can say so. But what if it’s not so successful? The answer is – it’s disaster! The reason why it’s, – because it’s just the way to ruin your business. When youContinue reading “‘Innocent Operator’ Why your customer care service can ruin your business?”